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Book a Service

Have you visited Product Help yet? You may be able to save time by working out the problem yourself. Or book a service online using the form below with one of our expert Fisher & Paykel Technicians. If you need to book a service for your DCS Grill, book online through our DCS team.

Book a service

It's fast and easy

It's fast and easy

There are just three quick steps - no waiting on the phone. Your job is booked directly into the technician's schedule.

Save time

Save time

No more waiting around at home for your service - track your technician online so you know what time they're arriving.

Warranty

Warranty

If your appliance is within warranty your service will be at no charge. A service callout fee of $95 (excluding labour, parts and taxes*) applies for out of warranty products.

Trained technicans

Trained technicans

Dedicated Fisher & Paykel Technicans use genuine spare parts and you are covered by a 12 month parts & labour warranty.

Book a service online

  1. Search
  2. Select
  3. Book

Search

Select your appliance type and find your address using our address finder below.

Please select a product type and enter your address below. view the address finder

Please select Refrigerator if you are requesting a service on a Beer Dispenser or Ice Maker.
Start typing your address

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    The online service booking is not available for your address, please contact DCS Customer Care.

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    DCS Customer Care

    Please contact DCS Customer Care on 1-888-936-7872

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    Need to change anything? Change booking details

    Please select an available service time from the options below.

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    Thanks, your service is booked

    Your reference number is:

    Your booking information

    Product Type:
    Service Address:
    Service Date:
    Reference:

    If you would like to change your booking or you have any questions, please contact us on 08000 886 605 and quote your booking reference number.

    You will also receive an email confirmation with all your booking and tracking information.  

    Book

    Sorry, we’re having a problem with your service booking request. You can either click on the link below to try again, or phone our customer service team on 08000 886 605. Thanks.

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    Contact us

    Call our customer service team on 08000 886 605.

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    * This charge is per appliance and covers any subsequent visits. Parts incur an additional cost. A complimentary diagnosis and an estimate of parts, labor and applicable taxes will be given before any repairs begin. If you don't wish to go forward with repairs, only the service fee will be charged.

    We accept all major credit cards and checks, but we do not accept cash. To check whether your appliance is covered under manufacturer's warranty, refer to your product user guide or call us on 1 888 936 7872.